CSB Bank –  Catholic Syrian Bank Limited

Unclaimed Deposits & Inoperative Accounts

CSB Bank Limited is an Indian private sector bank with its headquarters at Thrissur, Kerala, India

Head Office:

CSB Bank – Catholic Syrian Bank Limited
Head Office, CSB Bhavan, P.O Box No. 502,
St. Mary’s College Road,
Thrissur – 680 020,
Kerala, India.
Tel Anywhere in India: 1800 266 9090 (toll free)
Tel: Outside India: +91-422-6612300
Email: Email: ustomercare@csb.co.in
Website: https://www.csb.co.in/

Customer service: 011 91 422 661 2300

CSB Bank Policy on Inoperative Accounts: https://www.csb.co.in/pdf/Policy_on_Unclaimed_Deposits_2024_1503.pdf

A Current Account or Savings Account is treated as inoperative / dormant, if there is no
customer induced transaction in the account for a period of two years. Such accounts will
be transferred to dormant / inoperative status and after the expiry of 10 years the accounts
will be transferred to Head Office as unclaimed deposits.

DEAF Scheme: Pursuant to the amendment of the Banking Regulation Act, 1949, section 26A has been
inserted in that Act, empowering Reserve Bank to establish The Depositor Education and
Awareness Fund (the Fund). Under the provisions of this section, CSB shall transfer any
amount to the credit of any account which has not been operated upon for a period of ten
years or any amount remaining unclaimed for more than ten years to this Fund.

    List of Unclaimed Deposits: https://www.csb.co.in/list-unclaimed-deposit

    The names of the account holder(s) and his / her address in respect of unclaimed deposits
    are to be displayed on Bank’s website and to be updated on a monthly basis.